Shipping policy
Order Processing and Shipping Times
- Processing Time: Orders ship Monday through Thursday. Orders placed Thursday afternoon-Sunday may take up to 3 days to process and ship.
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Shipping Time:
- United States: Average transit times are 3–12 business days.
- Other regions will depend on the fulfillment center's location.
Pre-Orders: Pre-ordered items are subject to a 4–8 week turnaround time, depending on the specific product.
Please note: Circumstances beyond our control (e.g., natural disasters, holidays, weather, etc.) may delay shipping times. While we strive to ensure on-time delivery, we cannot guarantee exact delivery dates as shipping delays are the responsibility of the courier.
Tracking Information
We provide tracking numbers for every order. Tracking information will be available once your order has shipped.
- Once you receive your tracking number, you can track your shipment through our Order Tracking page.
- Once USPS accepts your package, it is in the carrier’s care and transit delays or delivery issues are outside IF Branded’s control. Every package is insured. If your package is lost or arrives damaged, please contact us so we can help with the insurance claim, please reach out via our Contact Us
Order Cancellations
- You may cancel your order without penalty within 12 hours of placing it.
- If your order has already shipped, please contact us through our Contact Us page.
- To cancel, send us an email with the subject line “Cancel.”
- Pre-Orders and Back Orders Can be cancelled within 12 hours, after that are eligible for store credit only.
Thank you for understanding our shipping policy. If you have additional questions or concerns, don’t hesitate to contact us via our Contact Us page.