Shipping policy

Order Processing and Shipping Times

  • Processing Time: Please allow 3–7 business days for order processing and production before your order is shipped.
  • Shipping Time:
    • United States: Average transit times are 3–12 business days.
    • Other regions will depend on the fulfillment center's location.

Pre-Orders: Pre-ordered items are subject to a 4–12 week turnaround time, depending on the specific product.

Please note: Circumstances beyond our control (e.g., natural disasters, holidays, weather, etc.) may delay shipping times. While we strive to ensure on-time delivery, we cannot guarantee exact delivery dates as shipping delays are the responsibility of the courier.

Tracking Information

We provide tracking numbers for every order. Tracking information will be available once your order has shipped.

  • Orders may ship from different fulfillment centers globally to provide quality and affordable products.
  • Once you receive your tracking number, you can track your shipment through our Order Tracking page.

If you need assistance with tracking your order, please reach out via our Contact Us page.

Order Cancellations

  • You may cancel your order without penalty within 12 hours of placing it.
  • If your order has already shipped, please contact us through our Contact Us page.
  • To cancel, send us an email with the subject line “Cancel.”

Thank you for understanding our shipping policy. If you have additional questions or concerns, don’t hesitate to contact us via our Contact Us page.